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Terms and Conditions

This website is from ELEMENTO CHOCOLATES S.A.C. The use of this site by each user or visitor entering it is subject to the following terms and conditions ("Terms and Conditions").

The user or visitor states that he or she has been informed in a timely and pre-entry to this website about the Terms and Conditions; in this sense, the user declares his or her voluntary, free, unconditional, informed, unequivocal and express knowledge and acceptance of the Terms and Conditions. The said user acceptance shall be understood to be made with the user's only entry to this website.

CHOCOLATES S.A.C. may review, modify and update the Terms and Conditions at any time, unilaterally, without prior notice and at their full discretion.

The terms and conditions have been divided into three groups. These are: I. Web Privacy Policy (use of information from users or visitors). II. Intellectual property and copyright (prohibition of using the contents, designs and other elements of this site or website). III. Exclusion of liability (for damage to equipment or programs caused by any kind of virus or any other circumstance directly or indirectly related to access to the website of ELEMENTO CHOCOLATES S.A.C.

I. WEB PRIVACITY POLICY (USE OF USER INFORMATION OR VISITANTS).

1. Introduction

CHOCOLATES S.A.C. ELEMENTO ensures the maximum reservation and protection of those personal data that the users of your property's website enter to the following e-mail address - in the future the Web -: https: / / elentochocolates.com /

2. OBJECTIVE

At ELEMENTO CHOCOLATES S.A.C. we are aware of the high consideration that has the privacy of our customers and of all those who are interested in our products. Being consistent with this consideration we are committed to respecting your privacy and protecting the confidentiality of your private information and personal data. The purpose of the Web is to make known and provide information about the products offered by ELEMENTO CHOCOLATES S.A.C. and to provide other information that we create that may be of interest and create a communication space for users.

3. LEGISLATION

This policy is regulated by Peruvian legislation and in particular by: • Act No. 29733 - Personal Data Protection Act (LPDP). • Supreme Decree No. 003-2013-JUS which approved the Regulations of Law No. 29733 (RLPDP). • Directive No. 019-2013-JUS / DGPDP, which adopted the Information Security Directive (the Directive). According to the LPDP and its RLPDP, personal data are understood to mean all numerical, alphabetical, graphic, photographic, acoustic information about personal habits, or of any other type concerning a natural person who identifies or makes it identifiable through means that can be reasonably used. In addition, processing of personal data to any automated or non-automated technical operation or procedure, which allows the collection, registration, organization, storage, storage, processing, modification, extraction, consultation, use, blocking, suppression, communication by transfer or dissemination or any other form of processing that facilitates access, correlation or interconnection of personal data. ELEMENTO CHOCOLATES S.A.C. develops its policy of processing personal data in accordance with the guiding principles set out in Law No. 29733 - Law on the Protection of Personal Data and therefore: i. In accordance with the principle of legality, it rejects the collection of our Users' personal data by fraudulent, unfair or unlawful means. ii. In accordance with the principle of consent, in the processing of our Users' personal data

This policy is regulated by Peruvian legislation and in particular by: • Act No. 29733 - Personal Data Protection Act (LPDP). • Supreme Decree No. 003-2013-JUS which approved the Regulations of Law No. 29733 (RLPDP). • Directive No. 019-2013-JUS / DGPDP, which adopted the Information Security Directive (the Directive). According to the LPDP and its RLPDP, personal data are understood to mean all numerical, alphabetical, graphic, photographic, acoustic information about personal habits, or of any other type concerning a natural person who identifies or makes it identifiable through means that can be reasonably used. In addition, processing of personal data to any automated or non-automated technical operation or procedure, which allows the collection, registration, organization, storage, storage, processing, modification, extraction, consultation, use, blocking, suppression, communication by transfer or dissemination or any other form of processing that facilitates access, correlation or interconnection of personal data. ELEMENTO CHOCOLATES S.A.C. develops its policy of processing personal data in accordance with the guiding principles set out in Law No. 29733 - Law on the Protection of Personal Data and therefore: i. In accordance with the principle of legality, it rejects the collection of our Users' personal data by fraudulent, unfair or unlawful means. ii. In accordance with the principle of consent, in the processing of our Users' personal data

The personal data requested from the Users are basic contact data and are appropriate, relevant and not excessive in relation to the purpose for which they are collected. The personal data to which ELEMENTO CHOCOLATES S.A.C. will have access shall be those that the User voluntarily provides by filling out the forms put to that effect. The personal data provided by the Users must be accurate and correct so that they respond truthfully to their current situation. Otherwise, these data will be cancelled. The personal data provided by the Users are collected for the purposes set out in the relevant web consent forms for the processing of personal data, among which, and shall not be used for other purposes incompatible with those specified. The personal data shall be cancelled when they are no longer necessary for the purposes for which they have been collected. However, they shall be kept for a period of 5 years.

5. COMMUNICATION OF PERSONAL DATA

ELEMENTO CHOCOLATES S.A.C. respects the privacy of its Users, so we will not share your information with third parties, with the exception of our subsidiary companies, authorized third parties that process personal data for ELEMENTO CHOCOLATES S.A.C. for the purposes described in this policy, and administrative entities, judicial and / or police authorities, provided it is established by law. Such authorized third parties are not allowed to use their personal data for any other purpose. We require them to act in line with this Policy and to use appropriate security measures to protect their personal data.

6. CONFIDENTIALITY AND SAFETY OF PERSONAL DATA

The personal data provided by the Users will be treated with full confidentiality. ELEMENTO CHOCOLATES S.A.C. undertakes to keep professional secret indefinitely in respect of them and guarantees the duty to keep them by taking all necessary security measures. In compliance with the current legislation, CHOCOLATES S.A.C. has adopted the technical security and confidentiality measures appropriate to the category of personal data, necessary to maintain the level of security required in order to avoid the alteration, loss or treatment or unauthorized access that may affect the integrity, confidentiality and availability of the information. CHOCOLATES S.A.C. ELEMENT has implemented all the technical and organizational measures necessary to ensure the security of personal data and to avoid their alteration, loss and treatment and / or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, whether they come from human action, from the physical or natural environment, as established by the current Peruvian legislation on the protection of personal data. In addition, it also has additional security measures in place to strengthen the confidentiality and integrity of information and continuously maintains the monitoring, monitoring and evaluation of processes to ensure the privacy of personal data. However, the transmission of information through communication and Internet networks is not entirely

7. Exercise of rights AND CONSULTATIONS

Users who have provided their personal data to ELEMENTO CHOCOLATES S.A.C. can address it, in order to be able to exercise their rights of Access, Rectification, Cancellation and Opposition, in the terms set out in the current Peruvian legislation. To be able to exercise these rights, or to consult with this policy, Users can send an email to ysel @ elementochocolates.com with the reference "Personal Data Protection," specifying your data, attesting your identity and the reasons for your application.

8. STANDARDS

ELEMENTO CHOCOLATES S.A.C. understands the importance of protecting the privacy of children, especially in an online environment. For this reason, the website is not designed for, or targeted at, minors. The processing of personal data relating to minors will not be carried out voluntarily. Where it is known that the personal data collected are for a minor without authorization, appropriate measures shall be taken to remove this data as soon as possible.

9. CONSENTITION

By accepting this Privacy Policy, Users agree with all the aspects set out in this document and allow us to process your personal data for the purposes set out above.

10. VIGENCE AND MODIFICATION OF THIS PRIVACITY POLICY

The Web Privacy Policy of ELEMENTO CHOCOLATES S.A.C. has been updated in July 2023. ELEMENTO CHOCOLATES S.A.C. reserves the right to change its Web Privacy Policy in the event that there is a change in existing legislation, doctrinal, case law or by business own criteria. If any changes were made to this policy, the new text will be published on this website. Users are recommended to regularly access the Web Privacy Policy you will find on this same Web.

II. INTELLECTUAL PROPERTY AND RIGHTS

ELEMENTO CHOCOLATES S.A.C. maintains this website to provide information about its products and as a means of commercial interaction with its customers and potential customers. The trademarks, trade names, reviews, graphics, photographs, drawings, designs and any other property, product and element on this website, as well as the contents, are legally protected in favour of ELEMENTO CHOCOLATES S.A.C. in accordance with the legal provisions on industrial property, copyright, and any other applicable legal rules. Therefore, they may not be used, modified, copied, reproduced, transmitted or distributed in any way, except with the express and written authorisation of ELEMENTO CHOCOLATES S.A.C.

Los contenidos protegidos de conformidad con el párrafo anterior, incluyen textos, imágenes, ilustraciones, dibujos, diseños, software, música, sonido, fotografías y videos, y cualesquiera otros medios o formas de difusión de contenidos, información o conocimientos. Las ideas, opiniones, sugerencias y comentarios que sean enviados en forma espontánea y sin previa solicitud por los usuarios de ELEMENTO CHOCOLATES S.A.C., relativas a productos, servicios o planes de mercadeo, o de cualquier otro tipo, serán usadas libremente por ELEMENTO CHOCOLATES S.A.C. si así lo estima conveniente, para el desarrollo de nuevos productos o planes de mercadeo. Tales comunicaciones no son confidenciales y se presume que no están protegidas por ninguna regulación relacionada a derechos de autor o a propiedad intelectual, y por ende, el usuario remitente de tal información, no podrá reclamar indemnización o participación alguna en virtud del legítimo uso comercial que ELEMENTO CHOCOLATES S.A.C. hiciere de las mismas. Si la información estuviera protegida por algún tipo de regulación sobre derechos de autor o propiedad intelectual, su comunicación espontánea a ELEMENTO CHOCOLATES S.A.C. se entenderá como una renuncia total e irrevocable a los derechos y privilegios morales y patrimoniales que tales regulaciones otorgan, y la transferencia de los mismos a ELEMENTO CHOCOLATES S.A.C.. En todo caso, sea que la información suministrada esté protegida o no, la misma se convertirá y permanecerá de propiedad de ELEMENTO CHOCOLATES S.A.C., lo cual significa que ELEMENTO CHOCOLATES S.A.C. no tratará esta información como confidencial; que el usuario remitente de la información no podrá reclamar judicial ni extrajudicialmente por el uso de esa información; y que tal usuario no tendrá derecho a pago alguno en virtud del uso de la información así suministrada.

III. EXCLUSIONES DE RESPONSABILIDAD

El material y los componentes técnicos en este sitio Web pueden incluir errores y fallas técnicas, y por ende la visita que haga cada usuario será bajo su entero riesgo. Ni ELEMENTO CHOCOLATES S.A.C. ni los terceros involucrados en el diseño, administración y actualización del sitio, serán responsables de los daños que eventualmente llegaren a sufrir los usuarios directa o indirectamente, o como consecuencia del acceso o el uso del sitio web. ELEMENTO CHOCOLATES S.A.C. no garantiza que el acceso a su sitio web sea permanente o libre de errores, o se encuentre libre de virus o de otros componentes dañinos. En consecuencia, ELEMENTO CHOCOLATES S.A.C. no será responsable de los daños sufridos por el uso de su sitio web, causados, entre otras circunstancias, por el uso o falta de acceso a dicho sitio web, el uso o falta de acceso a un sitio web vinculado (“links”), fallas en el desempeño del sitio web, errores en el mismo, omisiones, interrupciones, demoras en la operación o en la transmisión, fallas en la línea, y similares. ELEMENTO CHOCOLATES S.A.C. selecciona cuidadosamente los vínculos (“links”) con otros sitios de internet, a los que se tiene acceso a través de su sitio web, pero no se hace responsable del contenido ni de los aspectos técnicos de ellos, máxime si se tiene en cuenta que tales contenidos varían de tiempo en tiempo. En consecuencia, su acceso a tales sitios a través del sitio web de ELEMENTO CHOCOLATES S.A.C. se hará bajo el entero y exclusivo riesgo y responsabilidad del usuario. ELEMENTO CHOCOLATES S.A.C. no garantiza, ni expresa ni implícitamente, los contenidos incorporados en este sitio web, ni los elementos funcionales del mismo. Especialmente, no garantiza que:
• Los elementos funcionales de este sitio web no tengan interrupciones o carezcan de errores.
• Los errores sean corregidos.
• El servidor de este sitio web, o el de los vinculados (“links”) por medio de los cuales hacen disponible este sitio web o aquellos, estén libres de virus o de otros componentes dañinos.
• El resultado de su visita y el de las actividades desarrolladas como consecuencia de su visita, sean completamente satisfactorios.

ELEMENTO CHOCOLATES S.A.C. no se hace responsable por cualquier problema que se genere por la pasarela de pagos o por el banco del cual intenta pagar.

El despacho gestionado por ELEMENTO CHOCOLATES S.A.C., será nuestra responsabilidad hasta la entrega del producto al courier. Los despachos generados por los usuarios son responsabilidad absoluta del usuario.

IV. GESTION DE COOKIES

Las cookies son archivos pequeños de texto que un servidor de web envía a su computador. Las cookies nos sirven para brindarle beneficios. Las cookies de una sesión recuerdan la actividad que usted llevó a cabo anteriormente, por ejemplo un artículo que usted puso en su carrito de compras. Las cookies persistentes guardan sus preferencias de muchas sesiones, por ejemplo la personalización de las definiciones en nuestros sitios web. También pueden utilizarse para mostrar avisos y recomendaciones dirigidas, por ejemplo para no mostrarle los mismos anuncios varias veces o para mostrarle anuncios que nos parece que le interesan según sus actividades anteriores en nuestro sitio web. Las cookies también se usan para determinar la efectividad de nuestras promociones y campañas publicitarias, así como para mejorar nuestros productos y servicios. ELEMENTO CHOCOLATES S.A.C. puede utilizar contadores de visitas (denominados imágenes rastreadoras o “etiquetas de píxel”) en relación con algunos sitios web nuestros. No obstante, no los utilizamos para identificación personal de los usuarios. Los contadores de visita (web beacons) son por lo general imágenes gráficas que se ponen en un sitio web y se utilizan para contar los visitantes o para acceder a determinadas cookies. Esta información se usa para mejorar nuestros servicios. Los contadores de visita normalmente no recopilan información diferente de la que su navegador nos proporciona como parte estándar de cualquier comunicación por internet. Si usted desactiva las cookies, el contador de visitas no podrá seguir rastreando específicamente su actividad. Sin embargo puede continuar reuniendo información sobre las visitas que se hagan desde su dirección IP. Algunos sitios web o aplicaciones de ELEMENTO CHOCOLATES S.A.C. pueden utilizar lo que se denomina objetos almacenados localmente, como son los objetos compartidos locales de Flash (“cookies de Flash”) o almacenamiento local con HTML5. Los objetos almacenados localmente se utilizan para fines similares a los de las cookies pero generalmente pueden contener mayor cantidad de datos diferentes a los de las cookies del navegador. La mayoría de los navegadores le permiten desactivar o permitir el uso de cookies. También puede eliminar las cookies de su computador si su navegador se lo permite. Si desactiva las cookies, es posible que usted no pueda usar determinadas partes de nuestros servicios y que sea necesario reinstalar la cookie de rechazo. Tenga en cuenta que si rechaza o borra las cookies de navegación por el sitio Web, no podremos mantener sus preferencias, algunas características de las páginas no estarán operativas, no podremos ofrecerle servicios personalizados y cada vez que vaya a navegar por nuestro sitio Web tendremos que solicitarle de nuevo su autorización para el uso de cookies. En el caso de seguir navegando por nuestro sitio Web sin denegar su autorización implica que acepta su uso.

1. _ is the holder of the personal data bank where the information provided to process this application is stored.

2. Storage time: Personal data shall be kept for 12 months.

3. Rights of the data holder: As the holder of your personal data, you have the right to access your data in possession of CHOCOLATES ELEMENTO S.A.C., to know the characteristics of your processing; to correct them if they are inaccurate or incomplete; to request them to be deleted or cancelled by considering them unnecessary for the purposes previously exposed or to oppose your treatment for specific purposes.

4. ELEMENTO CHOCOLATES S.A.C. states that it has taken the necessary measures to keep your personal data secure.